Designs learning & civic tools. Researches with industry teams.
Microsoft LearnMicrosoft Learn/King County MetroKing County Metro/JiaJia/UW HCDE 518UW HCDE 518
UW HCDE
Selected work04
Four projects across learning, transit and companionship. Each has a case study inside.
Learning Journey Challenge
A learning community where developers post, get AI feedback and earn rewards that matter for their careers.
Passport Zone Estimator
Employers find their zone and price an ORCA Business Passport in three steps.
Heritage learning
Bilingual storybooks and an activity calendar for Chinese-heritage families.
Remotobot
A tiny companion robot and app that keeps focus routines on track.
Research03
Studies with industry teams and at UW. Each one opens as a full write-up.
Amazon
Hiya
AI vs SWE
Playground
The not-so-work drawer: side projects, sketches and things I make for fun. Go ahead and drag things around.
HCDE
✦
A designer who talks to people first, then makes the complicated parts feel small.
I'm Margaret, a Digital Media Manager with a background in design and research. My work sits where nonprofit, EdTech and AI meet. Off-screen I draw small pixel things.
- NowSeattle Youth Symphony OrchestraData & IT operations, Salesforce CRMNonprofit
- 2023–24MicrosoftUX designer, Microsoft LearnDesign
- 2023–24King County MetroCommunications manager, ORCA Business PassportCivic
- 2023JIA: Language LearningCommunications & marketing manager0 → 1
- 2022–24University of WashingtonMEng, Human Centered Design & EngineeringEducation
- 2017–21University of WashingtonBA, Visual Art & Communication JournalismEducation